In my professional life, I work with a wide range of people facing a vast selection of challenges and have to help them find the right words to say.
Emotional intelligence for me starts with observation and being sensitive to the listener.
Paying close attention to your listener is a compliment that most people understand and appreciate, so remember to take frequent breaks and listen.
Having tons of knowledge, or no knowledge at all, shouldn’t kill a conversation. Both offer an opportunity to build a bridge with another person through mutual education.